Eight Lexus, Toyota, and Scion models captured segment awards in the 2012 J.D. Power and Associates Vehicle Dependability Study, a performance equal to all other vehicle brands combined and more than twice as many as the runner-up nameplate.
The study also found:
-Lexus is the number one nameplate, improving by 23 fewer problems/100;
-Toyota is the highest ranked non-premium nameplate and tied for third place overall, improving by 18 fewer problems/100;
-Scion achieves its highest ever position at fifth place, jumping up 17 positions and improving by 55 fewer problems/100.
“We are extremely pleased that not only did we win awards in eight of the 14 model segments, but that in two segments we finished one-two and made the podium in 12 segments overall”, said Jim Lentz, president and COO of Toyota Motor Sales, U.S.A., Inc.
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