Ardmore Toyota is a J.D. Power 2025 Dealer of Excellence for the Customer Sales Experience

The J.D. Power Dealer of Excellence Program reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.

What It Takes to Become a Dealer of Excellence

Not all dealerships qualify. The selection process is rigorous:

• Only about 20% of franchised dealerships are eligible based on the most recent J.D. Power Sales Satisfaction Index (SSI) Study.
• Dealerships must rank among their brand’s top performers in key customer satisfaction areas.
• Applicants must pass an in-dealership process verification, meeting at least 9 out of 11 J.D. Power Best Practices.

Commitment to Excellence

When you visit a J.D. Power Dealer of Excellence, you can be confident the sales team is dedicated to providing an outstanding customer experience.

Recognition Tiers

Dealers of Excellence achieving multiple years of certification earn additional recognition:

• 2 Years: Silver Dealer of Excellence
• 3 Years: Gold Dealer of Excellence
• 4 Years: Platinum Dealer of Excellence
• 5+ Years: Diamond Dealer of Excellence

About the Certification

This recognition is based on high scores from automotive manufacturer customer research and an in-dealership best practices verification visit.