Archives by Tag ' Customer Satisfactio Index '
Aug 18, 2011
Claes Fornell, who created the index in 1994, said in a phone interview,;“Toyota makes a fair amount of fairly low-priced cars. For them to be that well-received is impressive.” Click Here to read the full story! Click Here to view the full chart! What great news to know that such a well-known customer satisfaction index […]


