The Toyota brand ranked third overall in the study and No. 1 among all non-premium brands. Toyota has three vehicle segment winners: Prius, RAV4 and Sienna, which tops the minivan category for the third consecutive year. Meanwhile, the Scion xB and xD are each award winners in the compact multi-purpose and subcompact segments, respectively.
Together, Lexus, Toyota and Scion won seven segment awards, the most of any automaker in 2013.
The study, now in its 24th year, measures problems experienced during the past 12 months by original owners of three-year-old vehicles. Overall dependability is determined by the number of problems experienced per 100 vehicles, with a lower score reflecting higher quality. This is the first year that there are fewer reported problems for all-new or redesigned models than for carryover models since the study was redesigned in 2009.
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